This is an expansion of information for that particular KLM service. We’ve covered the 3 categories of services by highlighting the 7 primary services within the categories. Now, we can begin to expand on each service independently.  There are many different...

WRAP-UP …  What is your key insight/learning? How will you benefit from utilizing this information? Do you need leadership coaching, improvement in your business performance, teamwork, or how to develop your people? Please contact The KLM Group for a complimentary...

The Challenge: Understanding of consensus as a decision-making option. Meaning of consensus. When you should use it. How can you achieve consensus. What do you do if you are not able to achieve consensus. Desired Outcome: Understanding of decision-making options and...

The Challenge: How to motivate a person to WANT to learn?  Understand what motivates adult learners. Everyone has different needs.  Ability to recognize their ‘motivators’. Multiple motivators for each individual. Know our audience well enough. Desired Outcome:...

Train the TrainerSolution: Learn how to effectively plan and facilitate a learning event while ensuring participants apply the new skills in order to drive results. Certification as a Master Trainer is available.Impact … Quality of the facilitation has a...

Challenge – When one finds him/herself in a situation where there is a behavior or comment from others that makes you feel uncomfortable, uneasy, frustrated, or reactive to the point that you choose to respond in a way that could be destructive to your relationship...

The KLM Group PRIMARY SOLUTIONS: ‘MANAGEMENT’ 1. Build Strong and Effective Teams Solution: Develop strong and effective teams and teamwork through a set of agreed upon characteristics, behaviors, responsibilities, performance goals, and accountabilities. Impact …...

THE LEARNING PYRAMID Desired Outcome … Build an appreciation and ability to have a greater impact on the learning, retention, and involvement of participants in a work or learning related event through the use of a variety of methods’ represented within the learning...

Create and Execute Strategic Plan Solution: Facilitate a collaborative team based approach (multi level / function representation of the organization) to create and execute a strategic plan with prioritized transformational initiatives...

Many thanks and heartfelt appreciation for your encouragement and support for me during the year. Whether a friend, client, or supporter, you have been willing to listen and contribute in a variety of ways that have helped me grow and improve my products,...