All 4 factors must be in place and operational. This is not a static model, it is an interactive process.
It is very important to recognize who has primary responsibility for each component of the model:
WILLING… Primary responsibility belongs to the employee. He/she has to choose to be motivated and desire to pursue the possibilities. However, the manager plays a large part in how he/she nurtures, encourages, and coaches the individual.
ABLE… Both the manager and employee share responsibility, this should be a collaborative effort. The manager and employee take into consideration the skills required for both the work and the individual’s aspirations for future growth and opportunities.
ALLOWED… Primary responsibility belongs to the manager. There is a certain amount of ‘freedom’ and trust that must be demonstrated by the manager.
ACCOUNTABLE… The manager has the primary role in this area. Holding the employee accountable is important to ensuring the follow-through and success of the individual.